How to use the client
Submit jobs, download results, check logs, etc.
What is the recommended folder structure for my 3ds max projects?Learn about the folder structure to add your projects to Helio.
I’ve added a project folder, but I don’t want to sync all the files to the cloud.Learn how you can define synchronization filter/excludes for specific folders.
Can I see the rendering logs?Learn how to view the detailed rendering outputs from your DCC.
Submit log files to Helio supportLearn how to submit the log files from your desktop client to the Helio support, so the engineers can analyze an issue better.
Restart v2 to v3 migration
What are the right limits for my rendering?Learn more about the render limits: noise, passes, cycles, time, etc.
Resubmit the render jobResubmit the uploaded job and adjust e.g. amount of frame or render quality settings.