Helio Cloud Storage Overview
Helio Cloud uses two types of storage for your projects:
Main Project Storage
Contains your working files, assets, and render outputs
Retained for 4 months from last activity
Render Snapshot Storage
Temporary copies created when you submit renders
Automatically deleted after 7 days
Detailed Retention Policy
1. Main Project Storage (4 Month Retention)
What's included:
All files you upload manually or via Pulze Scene Manager
Render output files (EXRs, JPEGs, etc.)
Project settings and configurations
When files are deleted:
If there is no activity (no new renders/uploads) for 4 months
How to keep files longer:
Simply open, modify, or re-render the project to reset the 4-month timer
Download important files for local backup
2. Render Snapshot Storage (7 Day Retention)
What's included:
A frozen copy of your project files used for each render job
Ensures renders use consistent file versions
When snapshots are deleted:
Automatically 7 days after render completion
Deletion happens regardless of activity
Important notes:
Snapshots are read-only - you can't modify them, only update a new snapshot
If you need to rerender, submit a new job (a fresh snapshot will be created)